RETURNS & REFUNDS

RETURNS POLICY

You may return, exchange or refund any item within 30 days of purchase, for any reason. We accept returns on all items, including sale and archive items.

Returned items must be unworn, unused, unwashed with all original tags attached. You are responsible for the cost of returning items to us in original condition.

All items are quality controlled and checked for any faults before they are dispatched to customers. Returns that are damaged, show signs of wear or do not have their original tags attached may not be accepted and may be sent back to the customer.

RETURN FREIGHT

You are responsible for the cost of returning items.

 

HOW TO RETURN 

To return, please fill in the Returns Form sent with your item, and send it back to us with your parcel. 



Please send returns & exchanges to:

SHOHEI / Europe

Attn : Elisabeth Pek 

Klopein Am See 6/1, A-9122 St. Kanzian, Austria

 

SHOHEI / Asia

Attn: Shohei Yamamoto

La Casa Ebisu 102, 2-27-23 Ebisu, Shibuya-ku, 150-0013 Tokyo, Japan

 

RECEIVING A REFUND

Your refund will be credited to the original credit card, PayPal account. Please note credit card refunds may take up to 10 business days for your bank to complete, depending on their processing time. This can vary between card issuers and unfortunately, we are unable to influence this.